ac67 Privacy Policy

Last updated: January 2026

About This Policy

ac67 serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. As an operator processing personal data of Bangladeshi players, we take data protection seriously. This policy is written in plain English to ensure you can understand exactly what data we hold and why.

This policy should be read alongside the Terms & Conditions. If any conflict exists between this Privacy Policy and the Terms & Conditions on data-related matters, this Privacy Policy takes precedence.

Your Privacy at a Glance

Here are the six core principles that guide how ac67 handles your personal data.

1. Information We Collect

ac67 collects information that is necessary to operate a safe, compliant, and functional gaming platform. The categories of personal data we collect are described below.

• 1.1Registration data: your mobile number, chosen username, and date of birth submitted at sign-up. This information establishes your account identity on the platform.
• 1.2Identity verification documents: national ID, passport, or driver's licence image submitted during KYC verification. These are required before withdrawals are processed.
• 1.3Financial transaction data: deposit and withdrawal records including amounts, timestamps, and payment method identifiers (e.g. bKash or Nagad account reference). Full payment account numbers are never stored by ac67 directly.
• 1.4Gameplay data: bet history, game session logs, wagering patterns, and win/loss records. This data is used for account management, dispute resolution, and responsible gaming monitoring.
• 1.5Technical data: IP address, device type, browser type, operating system, and session timestamps. This data helps us detect fraud, enforce single-account rules, and maintain platform security.

2. How We Use Your Information

ac67 uses the personal data we collect for specific, legitimate purposes related to operating the platform. We do not use your data for purposes beyond those described here without your consent.

• 2.1Account creation and management: to register your account, verify your identity, process deposits and withdrawals, and maintain your account relationship with ac67.
• 2.2Platform security and fraud prevention: to detect and prevent multi-accounting, collusion, bonus abuse, money laundering, and other activities that may harm players or the platform.
• 2.3Customer support: to respond to your enquiries, resolve disputes, process complaints, and provide assistance across all support channels available on ac67.
• 2.4Responsible gaming monitoring: to identify patterns that may indicate problem gambling behaviour and to apply deposit limits, session limits, or self-exclusion where appropriate.
• 2.5Service communications: to send you account-related notifications such as deposit confirmations, withdrawal updates, KYC requests, and security alerts. These communications are not promotional and cannot be unsubscribed from.

3. Sharing Your Information

ac67 does not sell personal data. We share data with third parties only in the limited circumstances described below.

• 3.1Payment processors: we share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, and other payment partners to process your deposits and withdrawals. These partners operate under their own privacy policies.
• 3.2Game providers: game session data (but not payment or full identity data) is shared with our licensed game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi for the purpose of delivering and auditing game outcomes.
• 3.3Legal and regulatory obligations: we may disclose personal data to competent authorities where required by applicable law, court order, or lawful government request. We will inform you of any such disclosure where legally permitted to do so.
• 3.4Business succession: in the event of a merger, acquisition, or sale of assets, player data may be transferred to the successor entity. Players will be notified in advance of any such transfer where reasonably practicable.

4. Cookies and Tracking

ac67 uses cookies and similar technologies to make the platform function correctly and to improve your user experience. The following explains how we use these technologies.

• 4.1Essential cookies are required for core platform functions such as maintaining your login session, remembering your language preference, and securing your connection. These cannot be disabled without breaking core functionality.
• 4.2Analytical cookies help us understand how players navigate the platform, which pages are visited most, and where users encounter difficulties. This data is anonymised and used solely to improve ac67's user experience.
• 4.3You may adjust your browser settings to block or delete cookies at any time. Please note that disabling essential cookies may prevent you from logging in or using certain platform features correctly.

5. Data Retention

ac67 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The following retention principles apply.

• 5.1Active account data is retained for the duration of your account relationship with ac67. This includes registration data, KYC documents, transaction history, and gameplay records.
• 5.2Following account closure, transaction records and KYC documents are retained for a minimum of five years to satisfy applicable anti-money laundering and record-keeping obligations. After this period, records are securely deleted.
• 5.3Data collected for responsible gaming monitoring purposes (e.g. self-exclusion records) is retained for the full duration of the exclusion period and for a reasonable period thereafter to prevent circumvention.

6. Your Rights

As a player on ac67, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the ac67 support team.

• 6.1Right to access: you may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe.
• 6.2Right to correction: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Identity-critical fields such as legal name and date of birth may require supporting documentation before correction.
• 6.3Right to deletion: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that we may be required to retain certain data for legal and regulatory compliance even after account closure.
• 6.4Right to withdraw marketing consent: if you have given consent to receive promotional communications from ac67, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

7. Security of Your Data

ac67 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our platform uses SSL encryption for all data in transit, and stored data is protected by access controls and encryption at rest where technically feasible.

While ac67 takes data security seriously, no digital platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a high risk to your rights, ac67 will notify affected players promptly and take immediate steps to contain the breach.

8. Third-Party Links

The ac67 platform may contain references to third-party payment services such as bKash, Nagad, and Rocket. Once you navigate away from ac67 to a third-party service, that service's own privacy policy and terms of use apply. ac67 is not responsible for the privacy practices of third-party services and encourages you to review their policies before submitting personal information.

9. Children and Minors

ac67 is strictly an adult platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account.

10. Changes to This Privacy Policy

ac67 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date at the top. Your continued use of ac67 after the updated policy is published constitutes your acceptance of the revised terms.

For questions or requests relating to this Privacy Policy or your personal data, please contact the ac67 support team. Support is available 24/7 in English and Bengali for players across Bangladesh.